Contact Us

Our Store Policies

We founded Slay All Day with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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CONTACT US:

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Business Name: Slay All Day

Email: Slayalldaycompany@gmail.com

Phone: (205) 236-7709

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RETURN POLICY:

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ALL SALES ARE FINAL.

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SHIPPING POLICY:

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To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please ensure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

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PROCESSING TIME:

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After your payment is authorized and verified, Standard orders can take up to 7 business days to process. (This does not include weekends or holidays).

SHIPPING RATES & TIMELINE:

When your order has been shipped, you will receive an email with tracking information.

For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.

Your final shipping cost is displayed at the point of checkout.

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SHIPPING FEES:

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Shipping fees are non-refundable. If you refuse any shipments from https://www.slayallday.store/, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.

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DELIVERY CLAIM:

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If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier, but you have not received it; you must contact us within 10 days to file a claim. We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

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RESERVED RIGHTS REGARDING SHIPPING:

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While we will make every effort to accommodate your shipping and billing preferences, in order to protect our store, Slay All Day reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

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Additionally, Slay All Day reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

1. An irregular or excessive returns history indicative of “wardrobing;”

2. An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

3. Potential fraudulent or criminal activity.

Similarly, Slay All Day reserves the right to limit, refuse, and/or reject returns (online) to any customer or entity, due to similar actions as noted above.

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SLAY ALL DAY PROCESSING AND DELIVERY POLICY:

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🚚 Standard Shipping

$12

3 – 7 business days

✈️International Shipping

$38

5 – 7 business days

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*Estimated number of days you will receive your order after placing it on the website. (This time does not include processing and in-transit time for your order).

*Business days do not include Saturdays, Sundays, or US Holidays.

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SLAY ALL DAY ACCEPTED PAYMENT METHOD:

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We accept the following forms of payment:

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1. Visa, Mastercard, Discover, American Express, PayPal

2. AliPay, Sezzle, Affirm

3. ChinaUnionPay, Jcb, Diners

4. Electron, Maestro, CartesBancaires